Exceptional Service Requires Exceptional Effort

We don’t assume great service is a given or it is easy to please your customers.  We know that you must continually deliver exceptional service, demonstrate value, and contribute to your company’s bottom line.  

We don’t expect you to invest in new tools or strategies simply because other companies are doing so.  Our motivation is just the opposite, we offer insight and perspectives that can transform your businesses and provide tremendous value for your customers.

Because we understand the challenges you face, we must help you excel at what you do.  We know you don’t have access to unlimited capital resources.  Every decision you make must lead to measurable results. We understand you need to make a positive impact from day one.   We are Field Service Insights.

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About Us

Field Service Insights is a subscription based, membership site. Each month, we bring you thought provoking content designed to help you thrive in core areas of your business. We have over twenty-five years experience in the Field Service Industry and continuously research and evaluate industry trends, benchmarks, and state of the art. We are skilled at helping Field Service Leaders anticipate the future, overcome obstacles to growth, and implement lasting change

Our Mission

Our mission is to help service professionals and business executives gain access to the latest and greatest strategies, tools, and perspectives on service management so that they can increase sales, boost profits, and delight their customers.


Focus Areas

  • Service Revenue Maximization
  • Operational Excellence
  • Leadership
  •  Benchmarks & Best Practices
  • Service Marketing
  • Technology Trends
     .

Content Solutions

  • Current & Emerging Trends
  • Expert Perspectives
  • Practitioner Success Stories
  • Strategic Advice/Tactical Guidance
  • Case Studies
  • Practical Training

Leadership

Michael R. Blumberg - Founder & CEO

Michael R. Blumberg is a Certified Management Consultant and leading expert on Field Service and Reverse Logistics within in a wide array of industry segments. His management consulting firm, Blumberg Advisory Group, helps field service executives solve challenges to building a profitable and thriving service business. 

Media Partners

Subscription Options

Gain insights to thrive through any option

TRIAL

$49

PER MONTH

1 User Access

Monthly Drip Content

Benchmarks & Best Practices

Market & Technology Trends

Expert's Corner 

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INDIVIDUAL

$490

PER YEAR

1 User Access

Monthly Drip Content

Benchmarks & Best Practices

Market & Technology Trends

Expert's Corner

 

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CORPORATE

$1,895

PER YEAR

4 User Access

Monthly Drip Content

Benchmarks & Best Practices

Market & Technology Trends

Expert's Corner

Special Briefings

Strategy Sessions

 

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ENTERPRISE

Call For Pricing

PER YEAR

5+ User Access

Monthly Drip Content

Benchmarks & Best Practices

Market & Technology Trends

Expert's Corner

 Special Briefings

Strategy Sessions

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Become Exceptional

Join Field Service Insights and obtain knowledge, insight, and perspective to transform your service business.

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