The use of Augmented Reality (AR) and Merged Reality (MR) is more than just a passing trend for the Field Service Industry. These valuable tools allow service providers to bring the problem to the experts rather than the traditional model of needing the experts to travel to the location of the problem. Despite the benefits of AR/MR, many Field Service Organizations (FSOs) are uncertain about making investment in AR/MR platforms.
In this video presentation, Michael Blumberg shares his perspective on why FSOs must invest in AR/MR tools and technology today. More importantly, his presentation addresses the following topics:
Trends driving the adoption of AR/RM
Impact of AR/MR on Field Service KPIs
Factors to consider when implementing AR/MR
More importantly, you will learn how AR/MR can help FSOs will remain competitive in providing the best, most efficient, and cost-effective service to their customers.